Worst paid VPN ever

Been trying to connect for the past hour with no success. And this doesnt happen occasionally; it happens every time I try to use it. I can only connect sometimes within a few tries; other time the server just completely refuses to respond regardless of the time in the day, even when there is supposed to be less traffic. Seems more like a "connect by luck" instead of "you get more stable connection if you pay". Would have rated it 5 stars had I not paid for it and still get this unstable connection.

Cherbear_ about ArkVPN: Standard Edition, v1.3.6